Terms and Conditions

Tickit Golden Tickit Campaign in collaboration with Dubai Shopping Festival (“DSF”) 2022-2023

The following Tickit Golden Tickit Campaign in collaboration with DSF 2022-2023 Terms and Conditions (the “DSF T&Cs”) apply to all Members wishing to participate in the Promotion (defined below). These DSF T&Cs are subject to the Dubai Holding Loyalty Programme General Terms and Conditions which are incorporated by reference herein.

1.   Spend with a UAE-issued credit or debit card (Visa or Mastercard) linked to a Member’s DHLP Account Virtual Wallet at any Partner Outlet and stand a chance to win a Daily Prize (defined below) and/or a Golden Tickit (defined below) (the “Promotion”) subject to these DSF T&Cs.

2.   To participate in the Promotion, you must download the DHLP App, link your UAE-issued credit and/or debit card (Visa or Mastercard).

3.   To participate in the Promotion, you must be at least eighteen (18) years old and a UAE resident holding a valid Emirates ID.

4.   This Promotion is valid from 15th of December 2022 to 29thJanuary 2023 (the “Term”).

5.   This Promotion is only valid and shall take place in the UAE.

 

The Daily Prize

6.   Each day of the Term, the Member who completes the 50th, 75th, 100th, 150th transaction of that day across the Partner Outlets (a “Daily Winner”) shall win a prize which may include one or more of the following: a pass and/or voucher for a dining experience, a complimentary hotel stay, a shopping voucher or other type of prize so decided at the sole discretion of Dubai Holding (the “Daily Prize”).

7.   All Members are eligible to win a Daily Prize.

8.   The Daily Winner shall be contacted via email and/or WhatsApp using the email address and/or mobile number the Member has registered on his/her DHLP Account.

9.   The Daily Winner shall be responsible for collecting the Daily Prize from the relevant Partner Outlet holding the Daily Prize.

 

A Golden Tickit

10. Each week of the Term (a “Golden Tickit Week”), a Member who registers with the DHLP for the first time during the Term (a “New Member”) shall be eligible to win 50,000 DHLP Points (equivalent to AED 50,000) (the “Golden Tickit Points”) to spend at any of the Partner Outlets (a “Golden Tickit”) subject to compliance with the other terms set out in these DSF T&Cs. The final draw prize is doubled to 100,000 DHLP Points.

11. One (1) New Member each week for the Term shall win a Golden Tickit. There will be a total of seven (7) winners of a Golden Tickit (each a “Winner”) during the Term.

12. Each transaction of AED 100 made by a New Member at a Partner Outlet during a Golden Tickit Week gives that New Member a single entry into a weekly draw for a chance to win the Golden Tickit (in respect of the Golden Tickit Week in which the aforementioned transaction was made) (the “Draw”).

13. A transaction made by a New Member at a Partner Outlet that is more than AED 100 will be rounded down to the nearest hundred denomination to determine the number of entries in the Draw , for example:

If a New Member spends AED 175 at a Partner Outlet, they will receive 1 entry to the Draw;

If a New Member spends AED 200 at a Partner Outlet, they will receive 2 entries to the Draw;

If a New Member spends AED 270 at a Partner Outlet, they will receive 2 entries to the Draw; or

If a New Member spends AED 320 at a Partner Outlet, they will receive 3 entries to the Draw.

14. Two separate transactions cannot be combined to qualify for more entries into the Draw.

15. If the New Member subsequently cancels the order/returns the goods which generated one or more entries into the Draw, the relevant entries will be withdrawn.

o  Each Winner shall be chosen by Dubai Holding and a representative of the Dubai Economy & Tourism Department (DET) by a random draw process once every Golden Tickit Week (the “Draw Date”).

o  The Draw Date is subject to the change at the sole direction of Dubai Holding and Dubai Holding may, at its sole discretion, add further Draw Dates, provided that the maximum total number of Winners for the Golden Tickit is seven (7).  

o  Winners of the Golden Tickit will be contacted via email and/or WhatsApp using the email address and/or phone number the Winner has registered on his/her DHLP Account.

o  The Golden Tickit Points shall be credited to the Winner’s DHLP Account Virtual Wallet on the Draw Date.

The Daily Prize and the Golden Tickit (the “Prizes”) 

16. The Prizes are non-transferable and cannot be encashed or exchanged and cannot be used in conjunction with any other DHLP offer or promotion.

17. The Prizes are awarded on an “as is” basis and without any warranty or guarantee, either expressed or implied.

18. Winners of the Daily Prize and/or a Golden Tickit may be required to present an original and valid Emirates ID along with the email notification and/or WhatsApp notification received from Dubai Holding to claim the Daily Prize and/or a Golden Tickit.

19. Dubai Holding respects the privacy of Members and hereby undertakes that any and all information provided pursuant to entry into the Draw will only be used in accordance with the applicable data protection rules and regulations as per the DHLP Privacy Policy which can be found at https://gettickit.com/privacy-notice.

20. Members can contact a DHLP App customer service representative via the DHLP App in relation to any queries.

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