Terms and Conditions

Raffle Draw Campaign (in collaboration with Dubai Summer Surprises DSS)
27 June 2025 to 31 August 2025

The following Summer Spend and Win Promotion at JBR terms and conditions (the “T&Cs”) apply to new Members and existing Members of the DHLP App. To participate in the Promotion, Members must link a UAE-issued credit and/or debit card (Visa or Mastercard) to their DHLP Account Virtual Wallet. (as defined below). These T&Cs are subject to the Dubai Holding Loyalty Programme General Terms and Conditions which are incorporated by reference herein.

The Promotion

1. Make at least one (1) transaction at any Partner Outlet using a UAE-issued credit or debit card (Visa or Mastercard) linked to a Member’s DHLP Account Virtual Wallet at any Tickit Partner Outlet (each a “Promotion Partner Outlet”, together the “Promotion Partner Outlets”) and stand a chance to win 10,000 DHLP Points (equivalent to AED 10,000 in Tickit points) (each a “Prize”, together the “Prizes”) subject to these T&Cs (the “Promotion”).

1. The Promotion is valid from 27 June 2025 to 31 August 2025 (the “Term”).

2. Every qualifying transaction made by a Member at a Partner Outlet during the Term will give that Member a single entry into the draw for a chance to win a Prize (the “Draw”).

3. The Prizes are non-transferable and cannot be encashed or exchanged and cannot be used in conjunction with any other offer or promotion.

4. The Prizes will be awarded on an “as is” basis and without any warranty or guarantee, either expressed or implied.

5. If a Member subsequently cancels or omits the relevant transaction which generated one or more entries into the Draw, the relevant entries will be withdrawn.

6. At the end of the Term, a total of five (5) Members shall be eligible to win a Prize (each a “Winner”, together the “Winners”). The total number of Prizes shall be 50,000 DH Points (equivalent to AED 50,000).

7. A Member may only be eligible to win a Prize once during the Term.

8. The Winners shall be chosen by DH and a representative of the Department of Economy and Tourism by a random draw process on such date and at such time as decided by DH at its sole discretion (the “Draw Date”). The Draw Date is subject to change at the sole discretion of DH and DH may add one or more Draw Dates.

9. The Winners will be contacted via e-mail and/or WhatsApp using the e-mail address and/or mobile number the Member has registered on the App.

10. The Prize shall be credited to the Winners’ DHLP App (Tickit) in points on the Draw Date.

11. The Promotion is only valid for personal purchases.

12. Dubai Holding respects the privacy of Members and hereby undertakes that any and all information provided pursuant to entry into the Draw will only be used in accordance with the applicable data protection rules and regulations as per the DHLP Privacy Policy, which can be found at https://gettickit.com/privacy-notice.php.

13. Members can contact a DHLP App customer service representative via the DHLP App in relation to any queries.

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