Terms and Conditions

“Shop and Win” with Tickit in collaboration with the Dubai Economy and Tourism (“DET”) Super Sale 26-28 May 2023

The following terms and conditions (the “Tickit T&Cs”) apply to all Members wishing to participate in the Promotion (defined below). These Tickit T&Cs are also subject to the Dubai Holding Loyalty Programme General Terms and Conditions which are incorporated by reference herein.

1. Spend with a UAE-issued credit or debit card (Visa or Mastercard) linked to a Member’s DHLP Account Virtual Wallet at any Partner Outlet and stand a chance to receive a Points Booster (defined below) and/or win the Grand Prize (defined below) (the “Promotion”) subject to these Tickit T&Cs.

2. To participate in the Promotion, you must:

(a) be at least eighteen (18) years old;

(b) be a UAE resident holding a valid Emirates ID; and

(c) download the DHLP App and link your UAE-issued credit and/or debit card (Visa or Mastercard).

3. The Promotion is valid from (00:00) 26 May 2023 to (23:59) 28 May 2023 (the “Term”).

4. The Promotion is only valid and shall take place in the UAE.

5. The Promotion is only valid for retail purchases at Partner Outlets and shall exclude purchases of mobility, home services, jewelry, groceries, entertainment and dining.

6. The Promotion is valid for personal purchases only and Dubai Holding reserves the right to deny a Member from participating in the Promotion for any purchases made for business purposes (decided at the sole discretion of Dubai Holding).

The Points Booster

7. For the Term, all Members will be eligible to receive 10 times the standard rate of Points offered by the relevant Partner Outlet (the “Booster Points”) for each Eligible Spend (the “Points Booster”).

8. All Members are entitled to participate in the Points Booster for Booster Points up to the DHLP Points accrual value of AED 100 for the Term.

9. Booster Points will be credited to Member’s DHLP Account Virtual Wallet within 10 business days from the end of the Term.

The Grand Prize

10. Members who spend a minimum of AED 200 at Partner Outlets during the Term will be eligible to enter into the Draw (defined below) for a chance to win 50,000 DHLP Points (equivalent to AED 50,000) to spend at any of the Partner Outlets (the “Grand Prize”) subject to compliance with the other terms set out in these Tickit T&Cs.

11. There will be a total of one (1) winner of the Grand Prize (the “Winner”) during the Term.

12. Each transaction of AED 200 made by a Member at a Partner Outlet during the Term will give that Member a single entry into a draw for a chance to win the Grand Prize (the “Draw”).

13. To determine the number of entries in the Draw, a transaction made by a Member at a Partner Outlet that is more than AED 200 will calculated as follows:

If a Member spends AED 200 at a Partner Outlet, they will receive 1 entry to the Draw;

If a Member spends AED 201-399 at a Partner Outlet, they will receive 1 entry to the Draw;

If a Member spends AED 400 at a Partner Outlet, they will receive 2 entries to the Draw;

If a Member spends AED 401-599 at a Partner Outlet, they will receive 2 entries to the Draw; or

If a Member spends AED 600 at a Partner Outlet, they will receive 3 entries to the Draw.

14. Two separate transactions cannot be combined to qualify for more entries into the Draw.

15. If the Member subsequently cancels the order/returns the goods which generated one or more entries into the Draw, the relevant entries will be withdrawn.

• The Winner shall be chosen by Dubai Holding and a representative of the DET by a random draw process 10 business days after the end of the Term (the “Draw Date”).

• The Draw Date is subject to change at the sole direction of Dubai Holding.  

• The Winner of the Grand Prize will be contacted via email and/or WhatsApp using the email address and/or phone number the Winner has registered on his/her DHLP Account.

• The Grand Prize shall be credited to the Winner’s DHLP Account Virtual Wallet on the Draw Date.

The Points Booster and the Grand Prize (together, the “Prizes”)

16. The Prizes are non-transferable and cannot be encashed or exchanged and cannot be used in conjunction with any other DHLP offer or promotion.

17. The Prizes are awarded on an “as is” basis and without any warranty or guarantee, either expressed or implied.

18. The Winner of the Grand Prize may be required to present an original and valid Emirates ID along with the email notification and/or WhatsApp notification received from Dubai Holding to claim the Grand Prize.

19. The allocation of the Grand Prize to the Winner is subject to the UAE Central Bank’s prior approval. The Winner may not spend more than AED 10,000 in DHLP Points per month, in accordance with the UAE Central Bank’s rules and regulations.

20. DHLP Points availed from Partner Outlets that are first registered on the DHLP App during the Term shall be at the default base rate of 1%.

21. Dubai Holding respects the privacy of Members and hereby undertakes that any and all information provided pursuant to entry into the Draw will only be used in accordance with the applicable data protection rules and regulations as per the DHLP Privacy Policy which can be found at https://gettickit.com/privacy-notice.

22. Members can contact a DHLP App customer service representative via the DHLP App in relation to any queries.

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